Why us

Our reach in over 46 source markets, coupled with serving 14 southern African inbound leisure destinations quality us as specialists in the dynamics of global travel distribution. We understand what it is your business needs to prosper, and what guests seek in the realms of leisure, and sports travel.

Our business is much more than the structures, technology and processes we have built. Real human beings with experience, skill, empathy and personality are what bring TDM to life. As the world has moved towards digitisation and automation, the value of interpersonal relationships cannot be undervalued, especially at times of unforeseen interruptions and crises. Your brand is safe in our hands, for we understand without you there would be no us.

Tourvest Destination Management  is structured around a centralised support services division that fulfils the following functions for our brands and customers;

• Human Resources; Ensuring the impeccable calibre of the people who serve you
• Systems; Developing advanced technological solutions for your benefit, with multiple integrations
• Legal; Maintaining the integrity of agreements and standards
• Financial; Maintaining our reputation as a sound business with solid financial backing
• Marketing and Procurement; Providing centralised marketing support (with sophisticated collateral and access to product marketing assets), managing all supplier contracting, and overseeing TDM product development.

It’s this foundation which ensures standardised work processes and service excellence across all of our products and services.

There is no question that the future lies in technology, and being ahead of the curve is critical to maintain a competitive advantage.

Tourvest Destination Management has developed a powerful technological solution designed for partners and suppliers (with intelligent API connectivity) in line with global best practice and OTA digital booking trends.

Our cutting-edge B2B platform allows our inbound leisure customers to check and compare rates; to view and book live availability; and to create tailor-made itineraries around their clients’ unique needs.

Instant access to products, availability and inventory ensures that our customers are served quickly, efficiently and persuasively.

As an industry leader for over 30 years, Tourvest Destination Management has earned significant buying power through longstanding relationships across the value chain. As a result, we have been able to secure the most competitive rates and value adds, travel packages and destination management services for our customers.

We guarantee security for our partners, with financial risk assumption and astute contracting standards.

Our business model, leveraging economic changes within Africa, is built in a way that ensures we can stand the test of time. We are sustainable long into the future through our ongoing global market trend analysis.

Hygiene, Health and Safety has long been engrained in our culture and in our operators, mitigating risk to both customers and clients.  Tourvest Verified incorporates all services relating to Health, Hygiene and Safety (HHS) in travel, including;

• Supplier compliance; with personal HHS verification audits by our team of qualified HHS officers.
• Event Health, Hygiene and Safety Services; managing the operational requirements for both local and global events with a full-service qualified in-house team.
• Incident, Crises and Emergency (ICE); a response and support service for our customers when their groups and travellers are touring and in our care.

Over the years, we’ve come to understand which products are fundamental in ensuring successful travel experiences. We learned that being able to guarantee quality is sometimes only possible with full ownership, including the training of our own tourist guides, provided by our own training platform at the TDM Guide Academy. It is only then that a product can be crafted to exact specification, and standards – from service to support – maintained consistently.

We have therefore developed our own product portfolio, including private scheduled guided multi-day and day tours, meet & greet services, transfers and charters, scheduled self-drive tours, in the inbound leisure sector. Within the Sports & Leisure sector, products include guided skiing, scuba diving, sports package, school sports, and adventure tours.